veydex Link

Questions and answers.

What businesses ask us most before they start.

Cost

Is Veydex Link really free?

Yes. Page, templates, table requests, menu, opening hours, QR code, widgets and custom domain cost nothing. The only things that cost money are modules you explicitly book in the Veydex Hub, with the price shown before booking.

Is there a trial or a subscription?

No. There's no trial that runs out and no subscription. Nobody asks for a credit card when you sign up.

What costs money later?

Only modules in the Veydex Hub that you book yourself, such as a reservation book with free slots, a customer file or a shift plan. You see the price before every booking and can cancel again; Link stays free.

I already use the Veydex Hub. Does my bill change?

No. Link is part of your account; nothing about your billing changes when you add it.

Why is it free?

For many businesses, Link is the first step to Veydex. We earn money when a business later books a module in the Hub because it needs it.

Setup

How long does setup take?

A few minutes, in five steps: design, content, photos and menu, opening hours, imprint. You can pause any time; your progress is saved.

What do I need?

To begin, an email address. For the page: name, address and contact of your business, your opening hours and the details for the imprint. Photos and a menu are good to have, not a must.

Do I need technical skills?

No. You fill in fields and see the preview. Only for a custom domain do you add two records at your domain provider, and the app tells you exactly which.

Can I do this on my phone?

Yes. Setup, requests and changes work on your phone just like on a computer, and you can start on one and continue on the other.

Page and templates

Can I switch templates later?

Any time. Texts, photos, hours and menu belong to your business, not to the template.

Can I change colours and layout?

You choose one of seven accent colours, light or dark, and switch sections on and off. Link isn't a free-layout builder. In return, every page looks good and works on phones.

What's the address of my page?

link.veydex.com/your-name. You choose the name during setup. You can also connect your own domain.

Can I take my page offline?

Yes, with one tap, and back online the same way. Nothing gets lost.

Table requests

How do table requests work?

The guest picks day, time and party size and says how to reach them. You get an email and confirm or decline in the app; the guest hears back by email.

Does the guest need an account?

No. They need no app and no password. The link in their email shows where things stand.

Can a guest withdraw their request?

Yes, through the link in their email, without calling. You see it in the app.

How is this different from the reservations module?

Link takes requests that you confirm by hand. The Reservations module in the Veydex Hub knows your tables and free slots and can confirm on its own. Once you book it, your page uses it right away. Nothing to move, all requests stay.

Domain and widgets

Can I use my own domain?

Yes, up to three. You add two records at your domain provider, Veydex checks them and takes care of the certificate. It says “connected” only once everything is proven.

Does my email on that domain stay untouched?

Yes. Link only needs a TXT and a CNAME or A record. Nobody touches the records for your mail.

Do the widgets work with my website?

With any website that allows custom HTML, such as WordPress, Wix or Jimdo. If it doesn't allow scripts, every widget is also available as an iframe.

Data and law

Who owns my guests' data?

You do. Veydex processes it on your behalf, shows it to no one else and never uses it to advertise other businesses.

Does my page use cookies or tracking?

No. The pages load nothing from third parties, no foreign fonts, no embedded map. Only visits and requests per day are counted, without a visitor profile.

Do I need an imprint?

A business page in Germany needs an imprint and a privacy notice. Veydex Link puts both together from your details. It's no substitute for legal advice.

Why is my page checked before it's published?

Only if it contains words that sound like phishing for login details, such as “password” or “bank details”. Then Veydex takes a quick look, and you hear back.

Your page. Online today.

Free, no credit card. All you need to begin is an email address.